Privacy Policy
1. Introduction
Ontology Wallet (“Ontology Wallet”, “ONTO Wallet”, “we”, “our”, or “the application”) is a non-custodial wallet application designed to allow users to interact with the Ontology blockchain and related on-chain services. This Privacy Policy describes how information is collected, used, stored, and disclosed when you access or use Ontology Wallet.
Ontology Wallet is provided as a client-side application. Users retain full control over their private keys, recovery phrases, and on-chain assets at all times. Ontology Wallet does not have access to, store, or manage users’ private keys, recovery phrases, or funds, and cannot initiate transactions on behalf of users.
This Privacy Policy applies to:
- the Ontology Wallet desktop applications,
- the Ontology Wallet mobile applications,
- official websites and services directly operated by the Ontology Wallet team.
It does not apply to third-party services, decentralized applications (dApps), or external websites that may be accessed through the wallet. Interaction with blockchain networks and third-party services is governed by their respective terms and privacy policies.
Ontology Wallet is designed to minimize data collection. Any information that is collected is limited to what is necessary for the operation, maintenance, improvement, and support of the application. Where possible, data is processed locally on the user’s device rather than on centralized servers.
By using Ontology Wallet, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein. If you do not agree with this Privacy Policy, you should discontinue use of the application.
2. Information We Collect
Ontology Wallet is designed to function with minimal data collection. The application can be used without providing personal information, and most core features operate entirely on the user’s device.
Information may be processed only when necessary to support application functionality or when users choose to contact support.
2.1 Information You Provide
Ontology Wallet does not require users to create accounts or submit personal information in order to use the wallet.
Information may be provided voluntarily in limited cases, such as when contacting support or submitting feedback. This may include an email address, message content, and any information the user chooses to share to help resolve an issue.
This information is used solely to respond to the request and is not retained longer than necessary.
2.2 Automatically Collected Information
Ontology Wallet operates without collecting personal data. In limited cases, the application may process basic technical information automatically to ensure proper functionality.
This information is generated by the application itself and is not used to identify users or monitor individual behavior.
Types of automatically processed information may include:
- Application version and build information: Used to maintain compatibility and diagnose technical issues.
- Operating system details: Such as OS type and version, required for platform support.
- Crash and error information (if enabled): Basic logs created when the application encounters a failure, used only for debugging.
- General operational signals: Non-identifying indicators showing whether core features are functioning correctly.
- This information does not include wallet addresses, private keys, recovery phrases, or transaction data.
- Automatically processed data is not used for analytics, advertising, or user profiling.
- Ontology Wallet does not track users across applications or services.
- Where supported, users may disable optional diagnostic reporting through system or application settings.
2.3 Information We Do Not Collect
Ontology Wallet does not collect or store the following information:
- Private keys or recovery phrases
- Wallet passwords or authentication secrets
- Biometric data
- Personal identity documents
- Payment or banking information
All cryptographic operations are performed locally on the user’s device. Ontology Wallet cannot access or recover user wallets or funds.
2.4 Blockchain Data
Transactions performed using Ontology Wallet are recorded on public blockchain networks. Wallet addresses and transaction histories are publicly available by design and are not controlled by Ontology Wallet.
Ontology Wallet does not create, modify, or remove blockchain data and cannot restrict access to information published on the blockchain.
3. How We Use Information
Ontology Wallet uses limited information only where it is necessary to operate the application, respond to user requests, and maintain basic functionality. The wallet is designed to function without collecting personal data, and information use is restricted to clearly defined purposes.
Any information that is processed is used in a limited and proportional manner. Ontology Wallet does not use data for advertising, behavioral tracking, profiling, or monetization. We do not attempt to link technical information to individual users, wallet addresses, or on-chain activity.
Information is used only to support the operation of the wallet, ensure compatibility with supported platforms, and provide assistance when users request help. No data is used to make automated decisions or to monitor how individual users interact with the application beyond what is technically required.
Application Operation
Information may be used to ensure that Ontology Wallet functions correctly on supported operating systems. This includes maintaining compatibility with software updates and ensuring that core wallet features work as intended.
Technical Support
If users contact support, the information they provide is used solely to respond to their request, troubleshoot issues, and communicate relevant guidance. Support-related information is not reused for other purposes.
Stability and Maintenance
Limited technical information may be used to identify software errors, crashes, or performance issues. This helps improve application stability and reliability over time.
What We Do Not Use Information For
Ontology Wallet does not use information for advertising, marketing, user profiling, behavioral analysis, or tracking across applications or services. Information is not sold, shared, or used for commercial purposes.
4. Data Storage and Security
Ontology Wallet is designed with a non-custodial architecture that prioritizes local data processing and minimizes reliance on centralized infrastructure. As a result, most data associated with the use of the wallet is stored directly on the user’s device rather than on external servers.
This section describes how information related to the use of Ontology Wallet is stored, how long it may be retained, and what measures are taken to protect it from unauthorized access, loss, or misuse.
4.1 Local Storage of Wallet Data
Ontology Wallet stores wallet-related data locally on the user’s device. This includes encrypted wallet files and configuration data required for the application to operate properly.
Private keys, recovery phrases, and transaction signing credentials are generated and stored locally and remain under the exclusive control of the user. These elements are never transmitted to Ontology Wallet servers, blockchain infrastructure providers, or third parties. Ontology Wallet does not have the technical ability to access, view, or recover private keys or recovery phrases.
Because wallet data is stored locally, users are responsible for maintaining the security of their devices, including operating system security, access controls, and backups. Loss of a device or deletion of local wallet data may result in permanent loss of access to funds if the recovery phrase has not been securely backed up.
4.2 Server-Side Processing and Limited Data Handling
Ontology Wallet does not rely on centralized servers to store wallet data or execute transactions. However, in limited circumstances, minimal technical information may be processed on servers operated by or on behalf of the Ontology Wallet team.
Such processing may occur when:
- responding to user-initiated support requests,
- delivering application updates,
- maintaining basic service availability,
- or diagnosing critical technical issues.
Any server-side processing is limited in scope and does not include private keys, recovery phrases, transaction signing data, or wallet balances. Information processed on servers is restricted to what is necessary for the specific purpose and is not retained longer than required.
4.3 Data Retention Practices
Ontology Wallet retains information only for as long as it is needed to fulfill the purpose for which it was collected or processed.
Support-related communications may be retained for a limited period to allow follow-up, maintain internal records, and improve support quality. Once support requests are resolved, related information may be deleted or anonymized in accordance with internal retention practices.
Technical and diagnostic information, where collected, may be retained in aggregated or anonymized form for a longer period to support maintenance, stability improvements, and compatibility planning. This information is not associated with individual users, wallets, or on-chain activity.
Users may request deletion of support-related communications where applicable, subject to legal or operational requirements.
4.4 Security Measures
Ontology Wallet implements reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. These measures are aligned with the non-custodial nature of the application and the limited scope of data processing.
Security measures may include, but are not limited to:
- encryption of locally stored wallet data,
- access controls within the application,
- secure software development and update practices,
- monitoring for critical security vulnerabilities.
Security practices may evolve over time in response to changes in technology, threat models, and industry standards. Ontology Wallet regularly reviews and updates its security approach to address emerging risks.
5. Your Data Protection Rights
Right to Access
You have the right to request confirmation of whether we process personal data related to you and to request a copy of such data, where applicable.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data that you have provided.
Right to Erasure
You have the right to request deletion of personal data, such as support communications, where retention is no longer necessary and no legal obligation requires continued storage.
Right to Restrict Processing
You have the right to request that the processing of your personal data be limited in certain circumstances, such as while a request for correction or deletion is being reviewed.
Right to Object
You have the right to object to the processing of your personal data where such processing is based on legitimate interests and you believe your rights outweigh those interests.
Right to Data Portability
Where applicable, you have the right to request a copy of personal data you have provided in a structured, commonly used format.
6. Third-Party Services
Ontology Wallet may allow users to interact with third-party services, applications, or websites, including decentralized applications (dApps), blockchain network infrastructure, and external resources that are not operated or controlled by the Ontology Wallet team.
When you choose to interact with third-party services through the wallet, such interactions are governed by the terms, policies, and practices of those third parties. Ontology Wallet does not control and is not responsible for how third-party services collect, use, or store information. We encourage users to review the privacy policies and terms of any third-party services before engaging with them.
Ontology Wallet may rely on third-party providers to support certain technical functions, such as network connectivity, software distribution, or support infrastructure. These providers may process limited technical information solely to perform their services on our behalf and in accordance with contractual obligations. Such processing does not include access to private keys, recovery phrases, or control over user wallets.
Interactions with public blockchain networks involve the disclosure of transaction data on decentralized ledgers that are publicly accessible by design. Ontology Wallet does not create, modify, or restrict access to blockchain data and does not have control over how blockchain networks or node operators process or retain such data.
The inclusion of links or access to third-party services within Ontology Wallet does not imply endorsement, affiliation, or responsibility for those services. Users remain solely responsible for their interactions with third-party applications and services accessed through the wallet.
7. Blockchain Data
Ontology Wallet enables users to interact directly with public blockchain networks. Transactions performed using the wallet are recorded on the Ontology blockchain and may be publicly visible by design. This includes information such as wallet addresses, transaction hashes, timestamps, and transferred values.
Blockchain data is not created, controlled, or managed by Ontology Wallet. Once a transaction is submitted to the blockchain, it is processed by decentralized network participants and recorded on a distributed ledger that is maintained independently of the wallet application. Ontology Wallet does not have the ability to modify, delete, or restrict access to blockchain records.
Because blockchain networks are decentralized and publicly accessible, information stored on the blockchain may be viewed by anyone using blockchain explorers or similar tools. This data exists outside the control of Ontology Wallet and is subject to the technical and governance rules of the blockchain network itself.
Ontology Wallet does not combine blockchain data with off-chain information, nor does it attempt to identify users based on their blockchain activity. The wallet functions solely as an interface for initiating transactions and viewing publicly available blockchain information.
8. Cookies & Tracking Technologies
Ontology Wallet itself operates as a client-side application and does not use cookies, tracking pixels, or similar tracking technologies within the wallet software.
However, cookies or similar technologies may be used on official Ontology Wallet websites to ensure basic website functionality, improve usability, and understand how visitors interact with the site at a general level. These technologies are not used to track individual users across websites or to build user profiles.
Where cookies are used, they may serve limited purposes such as:
- remembering basic website preferences,
- enabling core website features,
- collecting aggregated, non-identifying information about website usage.
Ontology Wallet does not use cookies or tracking technologies for advertising, behavioral tracking, or marketing targeting. We do not deploy third-party tracking services designed to monitor users across different websites or services.
Users can manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect the functionality of the website, but will not impact the operation of the Ontology Wallet application itself.
9. Legal Basis and International Use
Ontology Wallet is provided as a global application and may be accessed by users from different jurisdictions. This section explains the legal basis for limited data processing and how international use of the application is addressed.
9.1 Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing personal information, Ontology Wallet relies on one or more of the following grounds:
- the necessity of processing to provide requested services or support,
- the user’s voluntary provision of information (such as contacting support),
- compliance with applicable legal obligations.
Ontology Wallet does not process personal data beyond what is necessary for these limited purposes.
9.2 International Use of the Application
Ontology Wallet may be accessed and used globally. As a result, information processed in connection with the application may be handled in jurisdictions that differ from your place of residence.
We take reasonable steps to ensure that any processing of information is conducted in accordance with this Privacy Policy and applicable data protection principles, regardless of geographic location.
9.3 User Responsibility for Local Compliance
Users are responsible for ensuring that their use of Ontology Wallet complies with applicable laws and regulations in their jurisdiction. Ontology Wallet does not provide legal or regulatory advice regarding the use of blockchain technology or digital assets.
10. Changes to This Privacy Policy
Ontology Wallet may update this Privacy Policy from time to time to reflect changes in the application, legal requirements, or data protection practices.
When updates are made, the revised version will be published on the official Ontology Wallet website. The updated policy will apply from the date it is posted.
We encourage users to review this Privacy Policy periodically to stay informed about how information is handled.